What We Collect and Why We Hold It
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you use to deposit or withdraw. If you transact through bKash, Nagad, or Rocket, we record the transaction reference and amount to
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verify the transfer and match it to your account. We do not store your mobile wallet PIN or full wallet credentials. We also collect device and session data — browser type, IP address, login timestamps — to keep your account secure and detect unusual access. This
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data is held only as long as your account is active or as required by applicable law in your jurisdiction. You can ask us to review, correct, or delete your data at any time by reaching our support team. Availability of this service and the rights
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you hold depend on your local law and the eligible regions in which we operate. We do not sell your personal data to third parties, and we share it with processors only to the extent needed to run the platform — for example, payment processors that
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handle bKash, Nagad, or Rocket transfers on our behalf.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.